Customer service

We have set a really high value to our customer support. When sending us an e-mail we always try to respons as soon as possible.

We always take complaints very seriously. If you have a complaint you can send it to our company details below:

Hoofdweg 384
2908 LC 
Capelle aan den IJssel
The Netherlands

You can slo send us your complaint by e-mail at: [email protected]

We encourage you to notify us first complaints by emailing [email protected] If this does not lead to a solution, it is possible to sign up for dispute mediation by Foundation Webwinkelkeur . From February 15, 2016 is for EU consumers also possible to log complaints via the ODR platform by the European Commission. This ODR platform can be found at . When you treat complaints not elsewhere then you are free to file your complaint using the EU platform.

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